Territory & rates
Personalized delivery in Greater Montreal:
When you choose the "Greater Montreal Delivery" option, your order is delivered by our own delivery drivers and with our clearly marked vehicles, providing professional service. The gift is hand -delivered, guaranteeing exceptional product quality and outstanding service! No parcel is left outside the door! To find out the exact delivery charge and minimum order value for your delivery address, use the black "Check delivery charges" button.
IMPORTANT: We cannot deliver flowers and gifts to hospitals and shopping centers. For deliveries to churches, additional charges apply. Please contact us to confirm the applicable charges.
Postal delivery anywhere in Canada:
When you choose the "Canada Postal Delivery" option, your order is carefully packaged within 48 hours of receipt, and then entrusted to Canada Post or another external carrier. We cannot guarantee their delivery times, which are usually 2 to 5 days. A minimum order of 50$ is required for this delivery option. Delivery charges are a flat rate of 16.99$, which includes the Expedited Parcel and Tracking Number options. If the postal code is in an exception area (very remote or difficult to reach by carriers), additional charges may apply. Additional charges may also apply depending on the number of items selected. If this is the case, we will contact you promptly. You can also call the store for information at 450-622-0341.
IMPORTANT: Make sure you've provided the right address and that you've notified the recipient of the imminent arrival of a lovely surprise in his or her mailbox! A fee of 25$ will be charged if we have to reship.
In-store pick-up :
When you choose the "In-store pickup" option, you must pick up your order at 3266 boul. Sainte-Rose, Laval, H7P 4K8 during our opening hours, which vary by season. It's important to check these hours before you come. You can specify the day and time of your pickup.
Delivery times
Personalized delivery in Greater Montreal:
When you choose the « Greater Montreal Delivery » option, you can have your order delivered the very next day. To do so, the order must be received before 3 p.m. the previous day. The delivery address must be in Laval, Montreal or the surrounding areas. To make sure your delivery address is covered by our personalized delivery service, use the black « Check delivery charges » button. This will also tell you the exact delivery charges and minimum order value for this service. Concerning delivery times, our delivery drivers need a 4-hour window to manage and plan for unforeseen circumstances, traffic, bad weathers and all other deliveries. During the online purchase process, you can specify your preferred delivery date and indicate in the "comments" section if you have a time preference (e.g. between 12pm and 4pm if possible). Deliveries are usually made between 10am and 4pm.
IMPORTANT: We will contact the recipient to make sure he or she is present to receive the lovely gift you are sending! Make sure you have provided us the best phone number so we can reach them easily. Flowers and/or products are never left unattended at the door. The surprise isn’t spoiled - in fact, it starts right there! If the recipient doesn't answer our call, we will wait for them to return to schedule delivery.
Postal delivery anywhere in Canada :
When you choose the « Canada Postal Delivery » option, your order is carefully packaged within 48 hours of receipt and then entrusted to Canada Post or any other external carrier. We cannot guarantee their delivery times, which are usually 2 to 5 days. A minimum order of 50$ is required for this delivery option. Delivery charges are at a flat rate of 16.99$, which includes the Expedited Parcel and Tracking Number options.
In-store pick-up:
When you choose the « In-store pickup » option, you can schedule same-day pickup if the order is placed 2 hours before we close. You can choose the day and time of your choice.
Courtesy & professionalism
Delivering flowers is a mission we are honored to carry out for you! A professional, courteous and efficient service awaits you. Our specially adapted vehicles protect the flowers from thermal shock and our delivery personnel handle the packaging with care. The flowers are delivered by hand, guaranteeing a product of exceptional quality!
We are obliged to call before making a delivery, because too often in the past, our deliverers have been met with an unanswered door. Sometimes, the person may be there but not want to be disturbed if they are not expecting anyone, are in the shower or are running an errand. Also, for the sake of quality and professionalism, we cannot leave the bouquet or arrangement at the door to avoid the risk of freezing, heat or theft.
Usually, when our delivery person calls, the person receiving the flowers is very happy with the call and expresses his enthusiasm to receive his flowers. The surprise effect is there!
