À la Boîte à Fleurs

Sales Terms and Conditions

Satisfaction Guarantee

We receive daily arrivals of fresh flowers from around the world. We work with professional suppliers certifying the origin and quality of their flowers. Our mission is to offer our customers a premium product and flowers of high quality. To fulfill our commitment, we buy top quality grades of flowers and we ensure to offer our clients the most fresh flowers on the market. If you are not satisfied with the freshness or quality flowers, contact us immediately.

Substitution Policy

It is possible that in the arrangement model chosen on the online store, there is flowers and foliage that are not available when making the bouquet. There are so many varieties of flowers and colors that exist in the market that it would be impossible for us to offer our customers all varieties of flowers in all colors, all the time. We therefore pledge to respect the style and value of the bouquet. If you have any preferences or constraints, a comments‘ box is provided for this purpose at the time of the transaction.

Payment

Prices on our web boutique are calculated in Canadian dollars. Once the order will have been confirmed, a detailed printable confirmation receipt will appear on the screen and a email receipt will also be mailed to the email address you have provided. The transaction will appear on your next credit card statement. If you reside outside Canada, your credit card company will automatically apply the current exchange rate if applicable and will indicate the purchase cost in your own currency on your next credit card statement

We accept the following payment methods:

  • VISA
  • MasterCard
  • PayPal

Taxes

Sales taxes are applied based on the location of the recipient. You will be able to see the final price (including taxes and service charge if any) during the check out process.